Contact Information |
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The contents of this site are copyrighted by Erindale Publishing, save where author copyrights are noted. Other than brief excerpts for the purpose of reviews or news commentary, any use of the site's contents requires the written permission of the copyright holder.
Financial Information: Our orders are processed by PayPal, a subsidiary of eBay. None of the financial information they use to process your order is shared with us.
Personal information: PayPal provides us with your name, email and shipping address, so we can properly address and deliver your order and contact you if there is a problem with an order. We do not share this information with anyone else, and only keep it on file until we receive confirmation of delivery, at which point it is destroyed.
Solicitations: We only market and promote books and other items through our website. You will never receive any communications from us, save for those required to fulfill your order.
Books ordered through CreateSpace or from Amazon.com are delivered by them, and their shipping policies apply to such orders.
Direct purchases of books from Erindale Publishing are shipped by USPS Media Mail. Orders are delivered to our local post office within two postal business days of receipt. Media Mail is usually delivered within 2 to 5 postal business days in the "lower 48" states west of the Mississippi, and within 5 to 10 postal business days in the area east of the Mississippi, Alaska, and Hawaii; but please note that severe weather may delay any method of delivery.
Items ordered directly from our Gift Shop are shipped by USPS First Class or Priority Mail. Orders are delivered to our local post office within two postal business days of receipt, and are usually delivered anywhere within the United States (barring poor weather) within 2 to 4 postal business days of purchase. As noted in the Gift Shop, ordering more units of an item than are currently available may result in a delay in shipping backordered items. Feel free to contact us if you are concerned that this may be a problem.